Today’s builders spend almost as much time on their phones as they do on the tools.

Before they are done with their coffee, builders might have replied to customer enquiries, approved supplier invoices, checked their bank account and emailed a quote for the next job. It’s all part of running a modern building business.

In other words, builders aren’t just working on-site anymore. They’re running digital businesses.

New research from BizCover found that 43% of Australian small businesses experienced at least one suspicious cyber incident or scam attempt during the past year. Yet many small business owners still believe cybercriminals are more interested in large corporations than businesses like theirs.

Common cyber risks for builders

Unfortunately, the biggest cyber risks facing builders tend to be everyday habits.

Running a building business means making hundreds of quick decisions every day. You might approve an invoice from the ute between jobs, check your bank account over café Wi-Fi, reuse the same password because it’s easier to remember, or put off a software update until the end of the week. None of those decisions feel risky in the moment. They’re simply shortcuts taken because you’re busy.

Unfortunately, cybercriminals know that.

Rather than trying to break into complex systems, they often rely on catching someone distracted, under pressure or rushing to the next job.

That’s reflected in BizCover’s latest research. More than one in four small businesses (27%) received an email pretending to be from a trusted supplier, bank or government agency. Another 18% received a fake invoice or payment request, while 7% received an urgent request to change payment details. Even well-intentioned staff can be caught out, with 6% of businesses reporting someone accidentally clicked a link or downloaded an attachment that looked legitimate.

Nobody builds a business expecting to become an IT expert. But today’s builders rely on technology almost as much as they rely on their tools. And cyber security has quietly become another part of the job.

What is Cyber Liability insurance?

Even businesses with strong passwords, antivirus software and good security habits can become victims of cybercrime. That’s when having a safety net could help save your business.

Cyber Liability insurance can help you manage many types of cybercrime (like cyberattacks, ransomware, and data breaches) by covering legal costs, data recovery, fines and penalties, and other expenses related to the cyber event.

Why is Cyber Liability important for builders?

Imagine losing access to customer details, project plans, invoices or payment systems just as you’re trying to keep multiple jobs moving. Delayed payments, missed emails and disrupted workflows can affect both your cash flow and your reputation.

The financial impact of a cyberattack or data breach can also be significant. According to the Australian Signals Directorate, the average cost of a cybercrime incident for small businesses rose to $56,600 in the 2024–25 financial year. Cyber Liability insurance can help cover many costs associated with an attack, so they impact your savings and cash flow as little as possible.

Just as importantly, many Cyber Liability policies include access to 24/7 IT support, giving builders someone to call immediately after a cyber incident. Fast expert assistance can help contain the attack, recover systems and minimise disruption, so you’re not left trying to solve a technical crisis on your own.

Protecting the business you’ve built

Building a successful business takes years. A cyber incident can disrupt it in a matter of minutes.

While no one expects to become the target of a scam or cyberattack, having the right protection in place can make it easier to respond and recover.

Comparing Cyber Liability insurance quotes can help you find cover that suits your business and budget.

For on-the-go cover, go BizCover or call 1300 805 821 today.

This information is general advice only and does not take into account your objectives, financial situation or needs. It should not be relied upon as personal advice. As with any insurance, cover will be subject to the terms, conditions and exclusions contained in the policy wording or Product Disclosure Statement (available on our website). Please consider whether the advice is suitable for you before proceeding with any purchase. Target Market Determination document is also available (as applicable).