SA Water Alerts Residents to Unofficial Water Meter Tags
SA Water has issued a public warning after bright yellow tags were discovered attached to water meters across Adelaide. The tags, which are not issued by SA Water, are marked with “Emergency turn-off valve” and direct residents to contact a specific business for plumbing issues.
Tags Are Not Official and Should Be Ignored
Authorities have clarified that these third-party tags are not authorised and should not be followed by the public. SA Water emphasised that all water meters remain the responsibility of the utility provider and that any instructions or contact details provided by these yellow tags are not endorsed by the organisation.
Consumer and Business Affairs Launches Investigation
The presence of the unofficial tags has prompted an investigation by Consumer and Business Affairs. The agency is looking into the origin and intent behind the “emergency” tags, which have raised concerns about misleading information and potential confusion for Adelaide residents.
Official Guidance for Plumbing and Water Meter Issues
SA Water is urging all customers to disregard the unofficial tags and to contact the utility directly for any issues related to water meters or plumbing emergencies. The provider reiterated that only SA Water is authorised to manage and maintain water meters throughout the city.
Importance of Using Official Channels
This incident highlights the importance of relying on official information and services when dealing with essential utilities. Residents are reminded that using unauthorised third-party contacts could lead to complications or delays in resolving water-related issues.
